Thank you for your wonderful session at ALA National Conference in Toronto last week.  I have already implemented one of your suggestions.  An attorney’s stepfather passed away this week and she explained how her mother is so extremely upset.I also am compiling a resource library for my benefit when the need arises. Again, thank you!

I decided that I would send a plant garden to her mother (something I normally don’t do) and gift to the attorney - an angel memorial light (versus the flower garden variety of a gift).  I thought specifically about the attorney and how she is a single mom with two little girls.  I thought they would love the angel lamp and thought of your words about something different and more personal. 

Ms. Gail Faherty, Executive Director, Haymond Law